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Privacy Policy

Privacy Policy

Escape By Sarah Privacy Policy

Last Updated: 15 June 2026

At Escape By Sarah ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal information:

  • Name

  • Address

  • Email address

  • Telephone number

  • Date of birth (where relevant)

  • Appointment history

  • Treatment records and consultation forms

  • Medical information relevant to treatments (such as allergies, skin conditions, or contraindications)

  • Payment information (processed securely through third-party payment providers)

  • Marketing preferences

2. How We Collect Your Information and Use Your Information

We collect information when you:

  • Book an appointment

  • Complete a consultation form

  • Contact us by phone, email, social media, or in person

  • Subscribe to our newsletter or marketing communications

  • Participate in promotions, competitions, or surveys

  • Visit our website

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We use your information to:

  • Manage appointments and provide beauty treatments

  • Maintain treatment records for your safety

  • Process payments

  • Respond to enquiries and customer service requests

  • Send appointment reminders

  • Comply with legal and regulatory obligations

  • Improve our services

  • Send marketing communications where you have provided consent

More information on our Privacy Policy

4. Legal Basis for Processing
We process your personal information based on one or more of the following lawful grounds:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate business interests, provided these do not override your rights and freedoms
     

5. Medical and Sensitive Information
Certain treatments require us to collect health-related information. This information is considered special category data and is collected only when necessary to ensure treatments are carried out safely and appropriately.
We will only process this information with your explicit consent or where otherwise permitted by law.

6. Marketing Communications
If you have opted in, we may send you information about promotions, offers, services, and events.
You can withdraw your consent or unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly using the details below


7. Sharing Your Information
We do not sell your personal information.
We may share your information with:

  • Appointment booking and salon management software providers

  • Payment processing providers

  • Professional advisers, insurers, or legal representatives where necessary

  • Regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

8. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, insurance, and business requirements.
Treatment records may be retained for up to seven years following your last appointment, or longer where required by law.

10. Your Rights
Under UK data protection law, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information in certain circumstances

  • Restrict or object to processing

  • Withdraw consent at any time where processing is based on consent

  • Request transfer of your data to another provider where applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO)


11. Cookies and Website Use
If you visit our website, we may use cookies and similar technologies to improve your browsing experience and understand how our website is used.
You can manage cookie preferences through your browser settings.

 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Escape By Sarah
3 Victoria Road
Elland
HX5 0AB

Email: escapebysarah23@gmail.com
Telephone: 01422 372175


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and made available in the salon.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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